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Welcome to Hi5 Productions, one of Long Islands largest Audio, Lighting and Backline production companies. 

Privacy

Statement
Hi5 Productions values the safety and security of our guests and clientelle. We have implimented certain policies which protect your personal information when you send it to us or enter it on our website. Though many browsers may show that the Hi5 Productions official website, which is located at www.hi5productionsny.com, may not be secure, and any information entered can be stolen, our website cannot gain any access to your personal information. 

Collection and Use of Personal Information
Personal informatin is data that can be used to identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with Hi5 or an Hi5 affiliated company. Hi5 and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

How we use your personal information
The personal information we collect allows us to keep you posted on Hi5's latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Hi5  account holders.

From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Hi5, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Hi5's  products, services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.


Disclosure to Third Parties
At times Hi5 Productions  may make certain personal information available to strategic partners that work with Hi5 to provide products and services, or that help Hi5 market to customers. Personal information will only be shared by Hi5 to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Cookies and Other Technologies
Hi5’s websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
Ads that are delivered by Hi5’s advertising platform may appear in Hi5 News and in the App Store. If you do not wish to receive ads targeted to your interests from Hi5's advertising platform, you can choose to enable Limit Ad Tracking, which will opt your Hi5 ID out of receiving such ads regardless of what device you are using. If you enable Limit Ad Tracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads in the App Store or News based on context like your search query or the channel you are reading. In third-party apps, you may see ads based on other information.

Others
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Hi5 to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Privacy Questions
If you have any questions or concerns about Hi5's Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone using the number listed at the footer of the website. 
When a privacy question or access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Hi5 may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.